Annzar account support

Delete your Annzar account

This page applies to the Annzar app (Android) and the web at annzar.com. It explains how to delete your account, what is removed, what may be retained, and how long the process takes.

Step-by-step: delete inside the app

  1. Open the Annzar app and make sure you are signed in.
  2. Tap the Menu icon (☰) and go to Settings.
  3. Tap Account, then Deactivate or delete account.
  4. Choose Delete account and tap Continue.
  5. Type DELETE in the confirmation field and confirm.

Your account is queued for deletion immediately. Deletion is typically completed within 30 days.

Sign in to delete my account

What is deleted

  • Your Annzar sign-in account and profile are removed, along with your search history and saved searches.
  • Messages, comments, reactions, and other records directly tied to your account are removed when your account is deleted. Some shared posts or media may remain without a link to your profile.
  • Uploaded photos, videos, and other files are not guaranteed to be removed automatically as part of account deletion. Email us if you need a particular item reviewed.
  • Your account's link to digital-product order records is removed; the order record itself may remain.

What may be kept and why

  • Digital-product order records, including the buyer email, product, amount, currency, and order status, may remain for order support, fulfillment, and refunds. The order is no longer linked to your Annzar account.
  • Raw search-click records lose their account link. Our configured retention schedule calls for combining them into daily totals and deleting the raw records after 90 days. Totals without a user link are kept for search measurement.
  • A record of which search experiment your account was assigned to may remain for analysis. Its label currently contains an ID associated with your former account. Our configured schedule calls for removing the record once it is more than 90 days old and its experiment is no longer active.

If you cannot sign in

Email us at support@annzar.com with the subject “Account deletion request.” Include the email address or username for the account you want deleted. Do not send your password or payment-card details. We will process your request within 30 days.